Laura J. Kubik

Contact Information available upon request

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Cell 909.215.1080   Email Laura@LauraKubiks.com

 

CAREER SUMMARY:

A proven manager and sales professional, with strong leadership and operations background.  Highly skilled in negotiating profitable contracts and creating win-win scenarios for my customers and my company. Major strengths are communication, problem solving and training skills.

 

PROFESSIONAL EXPERIENCE:

REALTOR®                                                                      2004 – present

Specialized in residential real estate sales, representing both buyers and sellers.

§         Over $8 million in sales and 22 successfully closed transactions

§         Created my own fliers and marketing materials

§         Maintain my personal/professional website

§         Create monthly e-newsletters

§         Created and conducted “First Time Home Buyer” seminar

§         Achieved GMAC Sapphire Award for Gross Commission income my first year

§         Received E-Pro and Premier Service certifications through additional training

§         Continually expanded my professional knowledge and skill through numerous seminars

           

Robert Half International, Inc.

Branch Manager - Ontario, California                        2002 - 2003

Simultaneously managed three separate divisions of Robert Half International, including Robert Half Finance and Accounting, Accountemps and Office Team.  Direct supervision of 11 Recruiting and Staffing Managers and 3 Administrative employees. 

§         Achieved 24% Month over Month increase in combined revenue growth.

§         Introduced quarterly and weekly contests to encourage new lead and order generation/sales activity.

§         Conducting weekly “Brown Bag” training sessions covering various sales techniques and product knowledge sessions.

§         Oversee the addition of four new staff members to the team.

§         Managed Accounts Receivable, reducing Bad Debt expense and improving profitability.

 

Kelly Services, Inc.                                  

District Manager  - Inland Empire District                1996 - 2001

 

Operation consisted of 5 full service branches, 5 on-site locations and 35 staff members.  Oversee sales and service of all business service lines to over 600 companies throughout Riverside and San Bernardino Counties.

§         Improved profits by increasing sales 8% over budget while keeping expenses 4% below budget in the last year.

§         Improved profitability and margins by dramatically reducing the expenses from workers compensation claims and unemployment claims.

§         Analyzed market trends and developed business marketing plans and budget.

§         Played active role with key accounts.

§         Developed creative recruiting methods while expanding our recruiting resources.

§         Implemented more stringent hiring procedures that improved the quality of our worker base and improved our customer satisfaction.

§         Created a District Leadership Training and Mentoring Program, which resulted in the promotion of 4 of my managers.

Sales Manager  - Inland Empire District                 1990 – 1996

Managed and directed sales force of 8 sales people to cover two largest counties in the United States - Riverside and San Bernardino.

§         Increased sales by 20-30% each year for 7 years in a row.

§         Increased market share from 3% to 12%.

§         Increased profitability by winning all major local contracts at a higher billing rate than our competition.

§         Analyzed profitability of all major accounts based on numerous cost factors, making service recommendations based on data.

§         Implemented custom database report to track local market identification, identifying over 65% of local market.

§         Trained sales people in product knowledge and sales techniques

§         Represented company in the community through committee membership in professional organizations and fundraising for local non-profit organizations                    

Branch Manager -  Riverside, California                                          1987 – 1990

§         Continued to grow operation to the point of creating a new District for the company.

§         Sold new contracts with the County of Riverside, County of San Bernardino, City of Riverside, TRW Ballistic Missile Operation, Kaiser Permanente

Resident Branch Manager  -  Riverside, California                      1983 - 1987 

§         After extensive market analysis, successfully opened 2 additional branch locations

§         Increased pre-existing operation from a single office with 2 staff members to a multi-branch district with 8 staff members.

§         Increased business by 600%.

§         Grew the business unit from a satellite Los Angeles branch to a stand alone regional office.

EDUCATION:

Master of Arts
Marriage and Family Counseling

Fuller Theological Seminary   Pasadena, California

Bachelor of Science in Elementary Education

 Salem State College – Salem, Massachusetts