A proven manager and sales professional, with strong leadership and operations background. Highly skilled in negotiating profitable contracts and creating win-win scenarios for my customers and my company. Major strengths are communication, problem solving and training skills.
REALTOR® 2004 – present
§ Over $8 million in sales and 22 successfully closed transactions
§ Created my own fliers and marketing materials
§ Maintain my personal/professional website
§ Create monthly e-newsletters
§ Created and conducted “First Time Home Buyer” seminar
§ Achieved GMAC Sapphire Award for Gross Commission income my first year
E-Pro and Premier
§ Continually expanded my professional knowledge and skill through numerous seminars
Robert Half International, Inc.
Branch Manager -
§ Achieved 24% Month over Month increase in combined revenue growth.
§ Introduced quarterly and weekly contests to encourage new lead and order generation/sales activity.
§ Conducting weekly “Brown Bag” training sessions covering various sales techniques and product knowledge sessions.
§ Oversee the addition of four new staff members to the team.
§ Managed Accounts Receivable, reducing Bad Debt expense and improving profitability.
District Manager - Inland Empire District 1996 - 2001
§ Improved profits by increasing sales 8% over budget while keeping expenses 4% below budget in the last year.
§ Improved profitability and margins by dramatically reducing the expenses from workers compensation claims and unemployment claims.
§ Analyzed market trends and developed business marketing plans and budget.
§ Played active role with key accounts.
§ Developed creative recruiting methods while expanding our recruiting resources.
§ Implemented more stringent hiring procedures that improved the quality of our worker base and improved our customer satisfaction.
§ Created a District Leadership Training and Mentoring Program, which resulted in the promotion of 4 of my managers.
§ Increased sales by 20-30% each year for 7 years in a row.
§ Increased market share from 3% to 12%.
§ Increased profitability by winning all major local contracts at a higher billing rate than our competition.
§ Analyzed profitability of all major accounts based on numerous cost factors, making service recommendations based on data.
§ Implemented custom database report to track local market identification, identifying over 65% of local market.
§ Trained sales people in product knowledge and sales techniques
§ Represented company in the community through committee membership in professional organizations and fundraising for local non-profit organizations
§ Continued to grow operation to the point of creating a new District for the company.
new contracts with the
Branch Manager -
§ After extensive market analysis, successfully opened 2 additional branch locations
§ Increased pre-existing operation from a single office with 2 staff members to a multi-branch district with 8 staff members.
§ Increased business by 600%.
Grew the business unit from a satellite
Theological Seminary –